Why are we asking for identification and compliance documents?
From 1 July 2026, Australian real estate agencies will be required to comply with new Anti Money Laundering and Counter Terrorism Financing (AML/CTF) laws.
These laws are designed to help prevent financial crime and improve transparency within the property industry.
As part of these obligations, businesses like M5 Industrial Property Services may need to verify the identity of clients involved in property sale transactions.
What information may we request?
Depending on the transaction, we may request:
- Passport or driver licence
- Proof of address
- Company or trust documents
- Information regarding ownership or control of an entity
- Source of funds information in some circumstances
If you are acting on behalf of a company, trust or SMSF, additional documentation may be required to verify the individuals who ultimately own or control that entity.
These checks apply to all clients and are required by law.
We are not requesting this information because we suspect anything is wrong. We are legally required to apply consistent checks across all applicable transactions.
How your information is handled
We understand the importance of privacy and confidentiality.
Any information collected for AML purposes will be:
- Stored securely
- Handled confidentially
- Used only for regulatory and compliance purposes
- Accessible only to authorised personnel
We do not sell or share client information for marketing purposes.
What happens next?
The new legislation does not commence until 1 July 2026.
As the implementation date approaches, our team will guide clients through the process step by step and explain exactly what is required.
Our goal is to make the process simple, secure and easy to understand.
If you have any questions, please contact our team.
If you would like to read about the upcoming legislation changes, you can read all about it on the AUSTRAC website at AUSTRAC Reforms