M5 Industrial's Approach to AML & KYC

From 1 July 2026, new federal legislation requires M5 Industrial Property Services, along with many other professional service providers, to comply with Australia’s Anti Money Laundering and Counter Terrorism Financing (AML/ CTF) laws.

Under the AML Tranche 2 reforms, these requirements now apply to real estate professionals and other high risk service providers.

As a regulated business, as of 1 July this year, we are legally required to complete specific checks before providing designated services. At this stage, this new legislation will affect our vendors and purchasers.

Our Obligations

Under these laws, all regulated businesses must:

  • verify the identity of our clients
  • understand the purpose and nature of your transaction or matter
  • assess and document AML risks
  • maintain clear and accurate records of our due diligence

We are legally required to complete these checks before we can provide designated services.

Why These Checks Matter

Money laundering is a significant issue in Australia. Criminal organisations attempt to use legitimate businesses to disguise billions of dollars in illegal funds each year.

These funds fuel:

  • drug trafficking
  • human exploitation
  • terrorism
  • large-scale financial fraud

Strong AML controls help stop criminals from using professional service providers, including property and real estate businesses, from being misused to move or disguise illicit funds.

Every identity check and risk assessment plays an important role in protecting our clients, our industry and the broader community.

The AML Process

In line with upcoming AML laws, our agency is preparing to implement new client due diligence procedures. We are designing our AML & KYC process to be clear, efficient and secure.

Most clients complete the process quickly once the requested documentation is provided. 

If you’re acting on behalf of a company, trust or other structure, we may ask for documentation showing ownership and control. This is a key part of understanding who we are working with.

How It Works

1. Share your details
We request basic identity information and any relevant supporting documents.

2. Verify your information
Your identity and ownership details will be securely verified using approved systems.

3. Clarify anything missing
If further documentation or explanation is needed, we will let you know immediately.

4. Complete the risk assessment
We review the matter, assess the risk and finalise the required AML checks.

5. Begin working with you
Once the AML checks are complete; we will proceed with your matter.

This process is mandatory under AML/CTF regulations and ensures we meet our legal obligations while keeping our clients and communities safe.

Our Commitment to Responsible Data Handling

We take privacy and data protection seriously. All information provided to us is handled in accordance with

  • Australian privacy legislation
  • our professional confidentiality obligations
  • strict AML/CTF regulatory requirements

Your data is used solely for identity verification, compliance checks and onboarding purposes.

We do not share information for marketing, and we do not sell or trade client data.

All documents and personal information are stored securely, accessed only by authorised personnel and protected through encrypted systems and controlled internal processes.

If you would like to read about the upcoming legislation changes, you can read all about it on the AUSTRAC website at https://www.austrac.gov.au/amlctf-reform/about-reforms

If you have any questions or concerns about our AML & KYC Program, please contact our Compliance Officer, Kristie Lorenz on 02 9503 1200.