M5 Industrial Property Services Approach to AML &KYC
From 1 July 2026, new Australian Anti Money Laundering and Counter Terrorism Financing (AML/CTF) legislation will apply to real estate agencies across Australia.
Initially, these obligations will apply to property sales transactions only.
As a regulated reporting entity, M5 Industrial Property Services will be legally required to complete identity verification and compliance checks before providing designated services.
These requirements apply across the entire real estate industry and are designed to help prevent financial crime and strengthen transparency within property transactions.
What are our obligations?
Under the new legislation, regulated businesses must:
- Verify the identity of clients
- Understand the nature and purpose of transactions
- Assess and manage AML risks
- Maintain accurate records
- Conduct additional checks where required by law
Where a client is acting on behalf of a company, trust or SMSF, additional ownership and control documentation may also be required.
In some circumstances, we may also be required to request source of funds information.
These checks are mandatory under Australian law and must be completed before certain services can proceed.
Our AML & KYC process
We have designed our AML and Know Your Customer (KYC) procedures to be secure, efficient and straightforward.
Step 1: Provide your information
We request identity details and relevant supporting documentation.
Step 2: Secure digital verification and screening
Your information is securely verified using approved AML compliance systems.
Step 3: Additional information if required
If further clarification or documentation is needed, we will contact you promptly.
Step 4: Compliance review
We complete the required AML KYC and KYB risk assessment checks.
Step 5: Proceed with your transaction
Once the checks are complete, we can proceed with your transaction or matter.
Secure Digital Verification with EasyAML
To help make the AML and KYC process as efficient and secure as possible, M5 Industrial Property Services will be using EasyAML, a specialist AML compliance and identity verification platform.
EasyAML allows us to securely collect, verify and manage client identification and compliance information in accordance with Australian AML/CTF obligations.
Depending on the transaction, clients may receive secure digital requests to provide identification documents or supporting information online.
The platform is designed to make the process:
- Simple and easy to complete
- Secure and confidential
- Faster and more efficient for clients
- Compliant with Australian AML requirements
Security and protection of your information
Protecting client information is extremely important to us.
EasyAML uses secure encrypted technology and controlled access systems to help safeguard personal and sensitive information throughout the verification process.
Information provided through EasyAML is protected through:
- Secure encrypted data transmission
- Restricted authorised access controls
- Secure cloud-based storage environments
- Ongoing system monitoring and security protocols
- Compliance with Australian privacy and data protection obligations
M5 Industrial Property Services and EasyAML only collect information required to meet legal AML/CTF obligations.
Your information is used solely for compliance and identity verification purposes and is not sold, traded or used for marketing purposes.
Using a secure digital verification platform also helps minimise manual handling of sensitive documents and reduces the risk of delays or lost paperwork.
If you have any questions about receiving a verification request through EasyAML, our team will be happy to assist.
Protecting your information
We take your privacy and data security seriously.
All information collected is handled in accordance with:
- Australian privacy legislation
- Professional confidentiality obligations
- AML/CTF regulatory requirements
Your information is used solely for compliance and identity verification purposes and is stored securely within protected systems.
Questions?
If you would like more information about our AML and KYC obligations, please contact our team.